Privacy Policy

We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles. Our obligations under the Privacy Act 1988 (Privacy Act):

This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian based organisation, we are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.


When you fill out our contact form we collect your information in order to respond to your query. We may also use your information to send you helpful information in line with your query.

What we collect from your online activity: uses cookies and other digital identifiers that fall into the following 3 types:

Site performance indicators: These give us information on how our websites are used, so that we can make the necessary improvements or amendments to make your experience a better one.
Analytics cookies: These give us the statistics to understand how many people are on our website, which areas are popular and which areas we need to work on.

Advertising cookies: We use these cookies to understand what type of advertising would be better suited to someone like you. That way, you would receive ads that are more likely to be relevant to you.

Cookie rights: You can always disable the use of cookies by changing the security settings of your browser. Just bear in mind that this may affect how some items are displayed on our website.


We may also collect personal information from other companies that are able to disclose it to us as this information is received in line with their privacy policies.

Social Network widgets and buttons (Pinterest, Twitter etc)
By clicking or using any social network widgets on our website, you understand that you do so according to the terms and privacy policy of those services. ‘Liking’ or ‘Following’, and content using these widgets, may become visible to your social network.

3rd party commenting (Disqus, Livefyre, IntenseDebate, Google+ etc)
Where your personal information is contained in a user generated post or in a communication through a third-party commenting system, please be aware that the comment made may become, and remain public.


We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with APP 6 – use and disclosure of personal information):

You would reasonably expect, or have been informed, that information of such kind would be passed on to those individuals, entities or bodies.
It is otherwise required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

It may prevent or lessen a serious and imminent threat to somebody’s life or health.


If you have any queries or believe that there has been a breach of the Australian Privacy Principles, or an APP code, you can contact us at or via the Office of the Australian Information Commissioner:

Post: GPO Box 5218 Sydney NSW 2001
Telephone: 1300 363 992


If you have any questions about this policy feel free to contact us on:

Post: PO Box 4217 Briar Hill, Vic 3088